1. Introduction
Blacklink Education, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Information We Collect
a. Personal Information
- Name, email address, and other contact details provided during account creation.
b. Diagnostic Information (Optional)
- Learning disabilities or mental health diagnoses, including ADHD, ASD, dyslexia, and others.
- Severity levels, which are optionally provided by a student's pediatrician, doctor, parent, or teacher.
c. Usage Data
- Information about how users interact with our platform, including log data and usage statistics.
3. How We Use Collected Information
We use the collected information for the following purposes:
- To enhance learning experiences: Adapt course content to better suit individual needs, including engagement-focused features for ADHD, dyslexia, autism, cerebral palsy, and other disabilities.
- To provide progress tracking: Offer tools such as the ‘Target’ feature, enabling users to set and achieve milestones within lessons.
- To improve our platform: Analyze anonymized data to improve the effectiveness of our educational tools.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you sign up for our services, we may ask for your consent to process your personal data, particularly when dealing with sensitive data (e.g., health conditions).
- Contractual Necessity: The processing of your data is required to provide you with the services you requested or to fulfil contractual obligations.
- Legal Obligation: We may need to process your data to comply with legal requirements, such as child safeguarding laws.
- Legitimate Interests: We may process data to pursue our legitimate business interests, such as improving our services or securing our platform.
5. Sharing of Information
We will not share your personal data with third parties except in the following circumstances:
- With Consent: When explicit permission is provided by the user or their legal guardian.
- For Compliance: When required by law or to comply with legal obligations.
- For Business Transfers: If Blacklink Education, LLC is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Data Security
We implement industry-standard security measures to protect all user data from unauthorized access, disclosure, alteration, or destruction. Diagnostic information, such as data used in the Learning Enhancement feature, is stored securely and only accessible to authorized personnel.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.
If you wish to exercise any of these rights, please contact us using the details below.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Users will be notified of significant changes through email or platform notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Blacklink Education, LLC
Email: contact@blacklink.net
Supplemental Notice
The use of diagnostic data, such as ADHD severity charts or similar, is designed solely to enhance educational outcomes. Users are reminded not to share this data outside the platform. Doing so violates our Privacy Policy and Terms of Service.